Philosophy of Care

We think that how we care makes us unique.

KRG Healthcare aims to provide its residents with a secure, relaxed, and homely environment in which their care, well-being and comfort is of prime importance.

Our carers will strive to preserve and maintain the dignity, individuality and privacy of all residents within a warm and caring atmosphere, and in doing so will be sensitive to the residents' ever changing needs.

Such needs may be medical/therapeutic (for physical and mental welfare), cultural, psychological, spiritual, emotional and social. Residents are encouraged to participate in the development of their individualised Plan of Care, as are family and friends where appropriate.

This will be achieved through programmes of activities designed to encourage mental alertness, self esteem, and social interaction with other residents, and with recognition of the core values of care which are fundamental to the philosophy of our home.

Our Values

Compassion

The number one character trait we look for when employing our staff; compassion is essential.

Empathy

We understand that being away from familiar surroundings and family can be upsetting at times.

Dignity

Treating our residents with dignity is of the utmost importance to Management and Staff alike.

Choice

Residents should be given as much choice in how they live their lives as possible.

Candour

We vow to be honest and transparent at all times; our residents deserve no less.

Our Homes

Manor Farm

82 Church Road, Kessingland, Lowestoft NR33 7SJ

Manor Farm Care Home is located in Kessingland, just four miles south of Lowestoft. Manor Farm offers residential and respite care.

Lound Hall

Jay Lane, Lound, Suffolk NR32 5LH

Set in 2.5 acres of countryside, this former manor house has a multi award-winning care team which provides residential, nursing, dementia and residential care.